Handheld acoustic leak detector showing a frequency bar display during a night time survey

Finding hidden water leaks, London wide

Find the leak for£480.

One fixed price of £480, every method included, agreed before we attend. No VAT is charged.

  • Published price
  • No find, no fee
  • Written report
  • Repair quoted separately

Everything the £480 pays for

The visit is one price whichever instruments the search ends up needing. Each of the following can be brought out without the figure moving.

The price page, in full

Acoustic detection
Picks up the noise of escaping water so the search can be narrowed to one zone.
Thermal imaging
Reveals warm and cold bands along a pipe route, behind a radiator or across a wall face.
Tracer gas
Follows a hidden run when neither sound nor heat has given it away.
Moisture mapping
Plots how far damp has spread through walls, floors and ceilings.
Endoscope
Sends a slim camera through a small hole into a void or behind a panel.
Pressure test
Checks whether an isolated stretch of pipe holds its pressure.
Dye test
Tints the water so the fitting it escapes from can be identified.
Trace and access
Pins down the leak and notes in the report what opening-up would be needed to reach it.
Written report
A tidy record of what turned up and where, for you and for anyone else who asks.

The whole visit

Covers locating the leak with every method it needs, and the written report, in one visit to a single domestic property in London.

No VAT is charged.

£480

Close view inside a water meter chamber with the probe resting beside the meter and stop valve

A set price in place of a ticking clock

Where a search is billed against the clock, the total depends on how stubborn the leak is. Here the order is reversed: the price is settled first and the search adapts to it.

On this visit

  • One fixed price of £480, every method included, agreed before we attend.
  • Switching to another method is never charged on top.
  • The written report is part of the same visit.
  • Repair work, should you want it, comes as a separate quote.

If the search is billed by time

  • A hard-to-find leak stretches the invoice.
  • Every extra instrument lengthens the visit.
  • You cannot know the total until the end.

Comparing this with other quotes

Does your job fit the price?

Answer three yes or no questions to see where your situation lands.

Take the longer scope check

Is the property a home?
Is it a single dwelling rather than a block or commercial premises?
Is the leak inside the building rather than in underground pipe?

Pick an answer for each question and the result appears here.

One fixed price of £480, every method included, agreed before we attend. No VAT is charged.

Check with us first. Work of that kind is priced separately, in writing, before anything begins.

The instruments, photographed on real visits

Each picture shows one tool at work and what it tells the operator.

  • Pressure gauge and regulator on an inert gas cylinder connected to pipework for a tracer gas test

    Tracer gas

    The regulator and dial on the inert gas cylinder that charges pipework and tests it under pressure in a tracer gas survey.

  • A ground microphone listening for a leak beside a downpipe at night during an out of hours visit

    Acoustic detection

    A microphone set on the gravel next to a downpipe during a late visit, with its screen showing what it picks up from the ground.

  • Thermal imager screen showing a radiator and its pipe run in warm yellow against a cool wall

    Thermal imaging

    A thermal picture of a radiator and the pipe feeding it, showing where heat or damp strays from the line of the pipe.

  • Probe lowered into an open water meter chamber set in paving during a supply pipe leak survey

    The supply, read at the meter

    A probe dropped into the meter chamber, letting gas or sound on the incoming supply be read right where it enters.

  • Copper supply pipework with isolation valves and lagging seen through a boxed-in access opening

    Trace and access

    Supply pipes and isolation valves seen through an access hatch, so a joint can be checked without the room being stripped.

From enquiry to located leak

The visit unfolds in four stages.

A closer look at how a visit runs

  1. Report where the water shows

    Use the enquiry form to give the property postcode and the place the water appears. Mention it straight away if electrics are close or the flow cannot be stopped.

  2. The figure is settled up front

    One fixed price of £480, every method included, agreed before we attend. No VAT is charged.

  3. The search runs and the source is recorded

    Whichever instruments suit the leak are used in turn until the source is pinned down, and the report notes what was found and where.

  4. Any repair gets its own quote

    A fix is priced independently and in writing before it begins. Reinstating walls, ceilings and decorating afterwards goes to a partner team, per job.

A page layout showing the five sections of the written report in order: reason for the visit, what was found and where, cause, repair done or recommended, and conclusion.
How the written report is laid out, section by section.

What the report contains

A written record comes with every visit. It runs in this sequence.

  1. Why the visit took place
  2. The findings and their location
  3. The likely cause
  4. Repairs already made or advised
  5. The overall conclusion

Outside the visit price

Three kinds of work sit outside the figure, and every one is priced in writing before anything starts.

  • The repair itself, opening up and making good, commercial or multi-unit buildings, and underground work that needs a different set-up are quoted separately, in writing, before any work starts.
  • Repair work is quoted separately in writing before it starts, as one fixed price with labour, parts and materials set out.
  • Reinstatement, such as plaster, paint and ceilings, is handled per job by a partner team.

Exactly what the price leaves out

Opened section of plasterboard exposing copper heating pipework and a valve manifold above a wooden floor
A modest hole cut in the board to get at buried heating pipes and valves, with the floor covered underneath.

When the fee is waived, and when it is not

No find, no fee waives the detection fee only when a live leak inside your own property cannot be located. Leaks that belong to someone else and surveys that find no leak at all are charged, because in both cases the question was answered.

A ground microphone listening for a leak beside a downpipe at night during an out of hours visit

When an insurer is part of it

A short list to work through, whoever ends up paying.

  1. Plenty of policies include cover for tracing the source of an escape of water, but only your insurer and your policy wording can confirm that for you.

  2. Let your insurer know before any work begins and ask what evidence they expect.

  3. Each visit finishes with a written report setting out the findings and their location, ready to hand over.

Tell us what you are seeing

A few details are enough for the team to begin.

London inside the M25, 24/7.

Answers before you send

What is the price?
One fixed price of £480, every method included, agreed before we attend. No VAT is charged. Pricing in full
And if the team cannot find the leak?
The fee is waived in one narrow case only: a live leak inside your own property that cannot be located. The conditions in full
Who pays?
A landlord, managing agent or insurer may carry the cost, depending on your lease or policy. Ask them before the visit goes ahead.

Send the details

The team will reply on the number you give here.

Can you smell gas? Ring the National Gas Emergency Service before anything else, on 0800 111 999. Your number is used for this enquiry alone (privacy notice).

Reading on what it costs

Plain guides on leak detection pricing, comparing quotes and what an insurer may cover.

Every guide

Common questions about the price

What does a leak detection visit cost?

One fixed price of £480, every method included, agreed before we attend. No VAT is charged. The pricing page lists what is and is not covered.

What is inside the price?

It pays for locating the leak with every method it needs, and the written report, in one visit to a single domestic property in London.

Which work is priced on its own?

Repairs, opening-up, large or multi-occupancy buildings and underground work each get a written quote before anything starts. Repair work is quoted separately in writing before it starts, as one fixed price with labour, parts and materials set out.

Do you charge when no leak turns up?

Only in one narrow case is the fee dropped: water is confirmed to be escaping inside your own property and cannot be located. A leak owned by a neighbour, a shared riser or the water company counts as located and is charged, as is a survey that rules a leak out. The full explanation has examples.

Which parts of London do you attend?

We go to London inside the M25, 24/7. There are no separate borough pages, and the areas page explains how coverage works.

Does VAT go on top?

No VAT is charged on any price shown on this website.

Is the repair part of the visit price?

No, the visit price is for locating the leak. The repair is priced afterwards on its own.

Will my insurer cover the visit?

Many policies include cover for tracing the source of an escape of water, though your insurer and the policy wording decide whether yours does. Speak to them before work begins.

Send the details and the price is already settled.

£480

Visits run across London inside the M25, 24/7. How the coverage works

Call 020 4634 1333
CallDescribe the leak
£480 leak detectionNo VAT is charged