
Tracer gas
The regulator and dial on the inert gas cylinder that charges pipework and tests it under pressure in a tracer gas survey.

Finding hidden water leaks, London wide
One fixed price of £480, every method included, agreed before we attend. No VAT is charged.
The visit is one price whichever instruments the search ends up needing. Each of the following can be brought out without the figure moving.
The whole visit
Covers locating the leak with every method it needs, and the written report, in one visit to a single domestic property in London.
No VAT is charged.
£480

Where a search is billed against the clock, the total depends on how stubborn the leak is. Here the order is reversed: the price is settled first and the search adapts to it.
Answer three yes or no questions to see where your situation lands.
Pick an answer for each question and the result appears here.
One fixed price of £480, every method included, agreed before we attend. No VAT is charged.
Check with us first. Work of that kind is priced separately, in writing, before anything begins.
Each picture shows one tool at work and what it tells the operator.

The regulator and dial on the inert gas cylinder that charges pipework and tests it under pressure in a tracer gas survey.

A microphone set on the gravel next to a downpipe during a late visit, with its screen showing what it picks up from the ground.

A thermal picture of a radiator and the pipe feeding it, showing where heat or damp strays from the line of the pipe.

A probe dropped into the meter chamber, letting gas or sound on the incoming supply be read right where it enters.

Supply pipes and isolation valves seen through an access hatch, so a joint can be checked without the room being stripped.
Use the enquiry form to give the property postcode and the place the water appears. Mention it straight away if electrics are close or the flow cannot be stopped.
One fixed price of £480, every method included, agreed before we attend. No VAT is charged.
Whichever instruments suit the leak are used in turn until the source is pinned down, and the report notes what was found and where.
A fix is priced independently and in writing before it begins. Reinstating walls, ceilings and decorating afterwards goes to a partner team, per job.
A written record comes with every visit. It runs in this sequence.
Three kinds of work sit outside the figure, and every one is priced in writing before anything starts.

No find, no fee waives the detection fee only when a live leak inside your own property cannot be located. Leaks that belong to someone else and surveys that find no leak at all are charged, because in both cases the question was answered.

A short list to work through, whoever ends up paying.
Plenty of policies include cover for tracing the source of an escape of water, but only your insurer and your policy wording can confirm that for you.
Let your insurer know before any work begins and ask what evidence they expect.
Each visit finishes with a written report setting out the findings and their location, ready to hand over.
A few details are enough for the team to begin.
London inside the M25, 24/7.
Plain guides on leak detection pricing, comparing quotes and what an insurer may cover.
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Short calculators and checkers for a quote, a scope or a policy excess.
Every section with its latest pages.
One fixed price of £480, every method included, agreed before we attend. No VAT is charged. The pricing page lists what is and is not covered.
It pays for locating the leak with every method it needs, and the written report, in one visit to a single domestic property in London.
Repairs, opening-up, large or multi-occupancy buildings and underground work each get a written quote before anything starts. Repair work is quoted separately in writing before it starts, as one fixed price with labour, parts and materials set out.
Only in one narrow case is the fee dropped: water is confirmed to be escaping inside your own property and cannot be located. A leak owned by a neighbour, a shared riser or the water company counts as located and is charged, as is a survey that rules a leak out. The full explanation has examples.
We go to London inside the M25, 24/7. There are no separate borough pages, and the areas page explains how coverage works.
No VAT is charged on any price shown on this website.
No, the visit price is for locating the leak. The repair is priced afterwards on its own.
Many policies include cover for tracing the source of an escape of water, though your insurer and the policy wording decide whether yours does. Speak to them before work begins.
Visits run across London inside the M25, 24/7. How the coverage works
Call 020 4634 1333